Evidence Preservation

Our evidence preservation service is a cost-effective way of capturing information which may be critical for the equitable resolution of a vehicle collision claim but which is typically only available at the time of the collision or for a short time afterward.  This information includes black box data, physical damage to the vehicle and site specific elements related to the collision.  Once a vehicle is scrapped, or repaired and driven again, black box data will no longer be available and specific features relating to the physical damage such as paint transfer and depth of impact will be lost as well.   Similarly, evidence at the collision scene including debris, tire marks & gouges on the roadway and damage to curbs, light posts, signs & trees will be removed, repaired or simply disappear over time.  Information collected from the vehicle and scene examination is held in a secure environment for use in fraud investigations and 3rd-party injury claims should they arise.

Arcon's evidence preservation service includes:

• black box data download (where possible)
• documentation of the physical damage to vehicles involved in the collision including hi-res, digital colour photographs
• recording of relevant site-specific elements such as tire marks, roadway markings, obstructions and non-vehicular damages
• retention of evidence for a defined period